Customer Information
Legal &
Company Info
Essential company, payment, shipping, returns and privacy information for customers and payment verification.
Shipping & Returns Policy
Shipping
We currently ship within the European Union. Orders are processed within 1–5 business days unless otherwise stated on the product page.
Delivery times may vary depending on destination and carrier. When available, a tracking number will be provided after shipment.
Returns
Consumers may return unused products within 14 days of receiving their order.
Returned items must be unused, unwashed and in their original condition.
Custom-made, personalized or made-to-order products may not be eligible for return unless defective or damaged upon delivery.
To request a return, contact us at info@tango-echo-delta.com or call +31 6 12201718.
Refunds will be processed within 14 days after the returned goods have been received and inspected.
Privacy Policy
Tango Echo Delta respects your privacy and is committed to protecting your personal data.
We collect only the information necessary to process orders, provide customer support and improve our services. This may include your name, address, email address, telephone number and order information.
Personal data is never sold to third parties.
Information may be shared with payment providers, shipping carriers and other service providers only when necessary to fulfill your order.
You may request access to, correction of, or deletion of your personal data by contacting info@tango-echo-delta.com.
This website may use cookies where necessary for website functionality, checkout, analytics and security.
Payment Terms
All prices are displayed in Euro (EUR) and include applicable taxes unless stated otherwise.
Payment must be completed before products are manufactured or shipped.
Accepted payment methods may include iDEAL, Bancontact, credit card, PayPal, Klarna and other payment methods offered during checkout.
Orders remain the property of Tango Echo Delta until full payment has been received.
If a payment is declined or reversed, Tango Echo Delta reserves the right to suspend or cancel the related order.
For payment-related questions, please contact info@tango-echo-delta.com.